Returns & Exchanges

How do I place a return or exchange?
We're sorry you didn't love your partyware. Please reach out to with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

Help, I can't find my return slip!
Don't worry. Witty Bash packages don't include return slips. Just contact us at and we will help you place your return or exchange. 

What is your return policy?
Don't love your product? No worries, it happens! Items that have been unused and unopened may be returned within 30 days. Contact us and we will authorize your return. 

You will be refunded in full to your original form of payment . Please note, your original shipping charges are not refunded.

How long does it take to process a return?
Credit card refunds usually take 5-10 business days to appear on your bank statement.

What should I do if I receive the wrong product?
Uh oh, mistakes do happen. If you received a package different from the one that you ordered, contact us right away and we'll be sure to get you partyware you ordered!

Additional questions?
Please contact us if you have any problems with your order.